불평조치내용
불평하는 이유와 결과
해결방법과 조치내용 언급
2. Inquiry
자기소개
문의 이유
문의 내용 - 순서
문의내용 언급
3. Request
요청 조치내용
요청 조치이유
감사 및 연락처
4. Apology
사과 유발 사건 및 이유
사과 내용 및 조치내용
사과 내용 및 조치내용 언급
5. Thanks
감사의 내용 및 감사
사고 경위
감사내용 언급
6. Suggestion
제안요청
제안이유
제안이유 언급
제안 언급
7. Job Application
8. Recommendation
9. Self-introduction
10. Lost Items
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1. Complaint
(157 words)
Dear Sir or Madam,
I am writing to inform you that I wish to move into a new room next term. I would prefer a single room, as I find the present sharing arrangement inconvenient.
I must explain that the reason for my dissatisfaction is my roommate's inconsiderate behavior. For one thing, his friends are constantly visiting him, for another, he regularly holds noisy parties. In addition, he sometimes borrows my things without asking me. In these circumstances, I find it difficult to concentrate on my studies, and I am falling behind in my assignments.
I am sure you will agree that the only solution is for me to move into a room of my own, where I will be free from such distraction. Therefore, I would be grateful if you could find a single room for me, preferably not in the same building but as near to the college campus as possible.
Yours sincerely,
Lucy Park
2. Inquiry
(165 words)
Dear Sir,
I am organizing a group of students to pay a visit to the historical exhibition in your town. This visit will be part of our school's activities to encourage the students to take part in social surveys. Therefore, I would be grateful if you could supply me with the following information.
First of all, what are the dates between which the exhibition will be held, and what the daily opening hours? Secondly, what is the size of the exhibition, what is its theme and what objects are on display? Thirdly, are there any other activities being held in connection with the exhibition?
I must point out that I hope to bring over students to the exhibition. So I would like to inquire if there is any discount available on entrance tickets for students. If so, how much is the discount and what is the minimum number of students necessary to quality for it?
I look forward to your reply.
Yours sincerely,
Lucy Park
3. Request
(209 words)
Dear Prof. James,
I am writing to formally request to withdraw from two courses: Introduction to Elementary Education (EDU602) and Teaching Methods (EDU619)
The main reason for reducing my course load is that I am finding it extremely difficult to manage six courses. In the beginning of the term, I was perhaps overly optimistic about juggling both my full time studies and my part time job (20 hours/week). Because I really must work part time, I have no other choice but to decrease my course load. I am planning on taking the two courses during the summer semester, if they are available, so that I will be able to complete all the courses for the degree program by the following year.
I would also like to request a tuition refund, and hope I am not too late to receive the full reimbursement. I am sorry for any inconveniences I have caused by this change in plans. This decision was not taken lightly, and I do appreciate the kind consideration you have shown to me.
Thank you for your attention to these requests: If you have any questions, pleas fee free to contact me at 277-9114. I look forward to hearing from you soon.
Sincerely yours,
Lucy Park
4. Apology
(158 words)
Dear Mary,
I am very much looking forward to your visit to my city. Just think: after all these years to writing to each other, we will finally have the chance to meet! However, I regret to inform you that I will not be able to meet you at the airport as soon as you arrive.
The reason is that your flight will arrive early in the morning, and the quickest time I can get to the airport will be about an hour after you land. Please wait for me in the arrival lounge. You should be able to have breakfast there while you wait.
By the way, as we have never met I must tell you how to recognize me: I am of medium height an d have a small mustache. In addition, I will be carrying a copy of the morning newspaper tucked under my left arm.
Looking forward to our first meeting.
Yours sincerely,
Lucy
5. Thanks
(169 words)
Dear John,
I am writing to express my heartfelt gratitude. I am referring to that unfortunate accident the other day, when I was knocked off my bike by a taxi. If it had not been for your timely assistance in giving me first aid and taking me to a nearby hospital, I fear that the consequences might have been much more serious.
The doctor says that my broken leg is healing well, and the bruises and cuts I suffered will soon be completely better. In addition, the taxi company has agreed to pay my hospital bills. Everyone agrees that it was your quick-witted response in that emergency that has lead to this satisfactory outcome.
Although nowadays many people talk about the need to be unselfish and to help others, we wee very few people practicing what they preach. But you showed by your selfless action that you are an exception. If there were more people like you, this world would be a much nicer place.
Yours sincerely,
Lucy
6. Suggestion
Dear John,
You have asked me for my advice concerning whether you should study history or computer science at university, and I will try to make some useful suggestions.
You must keep in mind that, above all, your university training is a preparation for your future career. Therefore, your fist consideration should be to study a subject which will best equip you to earn a living. There is no doubt that the field of computers offers far wider job opportunities than history.
Besides, we are now in the age of the high-technology revolution. For the foreseeable future, not only will it be necessary for everyone to be computer-literate, it will also be necessary for them to be equipped with computer skills merely to earn a living! History, I'm afraid, however fascinating it may be, offers few career prospects.
Of course, you don't have to devote all your time at university to studying computers and nothing else. On the contrary, I would recommend that you keep your reading of history in your spare time. That way, you will find that your leisure hours are enriched while you prepare yourself for a worthwhile career in computers.
Yours sincerely,
Lucy
7. Job Application
(189 words)
Dear Mr. Moore,
Re: Waitress position
I am writing to express my interest in your recently advertised position for a waitress. Enclosed with this letter is my resume, which further details of my previous experience and qualifications.
Not only do my qualifications and work experience make me a perfect candidate for the job, my personality is well suited to working as a waitress. I am a very friendly person who can quickly establish rapport with people of all ages. In my last waitress job, I had over a dozen repeat customers each day. And, the fast-paced environment of waiting on tables suits me will, because I thrive on working under pressure. In fact, my former boss was surprised at both my incredible stamina and efficiency in dealing with customers' orders.
I would like to meet with you at your earliest convenience, to discuss the possibility of working at your restaurant. I can be reached at 456-3646 during the days and 352-6634 after 6 pm.
Thank you for your consideration of my application. I look forward to meeting you in the near future.
Yours sincerely,
Lucy Park
8. Recommendation
(196 words)
Dear Sir or Madam,
I have learned from your newspaper advertisement that your center is organizing an international summer camp for overseas teenagers, and you are looking for a bilingual assistant tutor to work with the children. I am writing to you to recommend one of my best friends, Hana Kim, for this post.
Hana used to be my classmate at Korea University, where she was already a very active organizer and participant in extracurricular activities. With her outstanding leadership skills and cheerful personality, she was elected chairperson of the Student Union several times.
Busy as she was, she passed the College English Test Band Six and completed her major - teenage psychology - with an excellent school record. Upon graduation she was assigned to be a teacher in an international high school in Seoul, where she has been teaching bilingual lessons for five years. What's more, she loves her job and enjoys working with children. This has won her great popularity among her students.
Therefore, I do not hesitate to recommend her as an ideal candidate for the post you advertised. I am sure you will make a wise decision in hiring her.
Sincerely yours,
Lucy Park
9. Self-introduction
(229 words)
Dear Monica,
Hi! My name is Lucy Park, and I obtained your name and address from Pen Pals International. I am very glad to have this chance to write to you and become pen pal.
Let me first introduce myself. I'm currently working as a computer programmer in a large multi-national company. I graduated from Korea University with a Bachelor's degree in computer science in February 2008. While I enjoy my current job, I'm interested in pursuing a Master's degree, and hope to begin graduate studies next September. My hobbies include listening to pop music, playing the piano, and playing table tennis. I'm also very interested in traveling, and have visited every province in Korea at least once.
This summer, I will be traveling with my mother to California. She will be attending a history conference at the University of California-Berkeley, and I have just received permission to go with her. We will stay in California for a total of 2 weeks - from August 2nd to 16th, 2011. If you are free, I would be very happy to meet you in person. Perhaps we could spend a day or two together.
Well, let me finish here. I am already eagerly awaiting your reply to this first letter. Please tell me all about yourself and your interests. I hope that we can become good friends.
Yours truly,
Lucy
10. Lost Items
(167 words)
Dear Mr Simpson,
I stayed in your hotel on the 23rd and 24th of October. I was in Room 603. When I arrived home, I discovered that I had left one of my bags at the hotel. Could you please check your Lost and Found Department and see if my bag is there?
The bag is a small black leather, document case with a narrow strap. Inside the bag, you will find several business card, a fountain pen, a small address book, three copies of a business proposal and a silver pocket calculator. These things are not very valuable in money terms, but they have a lot of personal value.
I would appreciate it if you could contact me as soon as possible, particularly since I need the proposals for a presentations this week. If you could send the bag to me by courier service, I would be most grateful. I have arranges to pay for the service.
Thank you for your help.
Yours sincerely,
Lucy Park
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